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Клиентский Сервис

Возврат и Обмен

We want you to be completely satisfied with your purchase. Enjoy hassle-free returns and exchanges within our specified window.

30 Days
Return Window
Complimentary
Free Returns
Insured
Secure Process

Return Process

Returning your items is simple and straightforward.

01

Initiate

Request a return via your account or contact our support.

02

Pack

Place the items safely in their original packaging.

03

Ship

Drop off the package at the designated courier.

Eligibility

To be eligible for a return, please ensure the following:

  • Items must be unworn and unwashed.
  • Original tags must remain attached.
  • Footwear must be in original boxes.

Exchanges

We offer complimentary exchanges for sizing and color adjustments.

  • Exchange for a different size instantly.
  • Color exchanges are subject to availability.

Refunds

Refunds are processed back to the original payment method.

  • Processing takes 3-5 business days.
  • Shipping costs are non-refundable.

International

International returns are subject to different procedures.

  • Customer is responsible for return shipping.
  • Duties and taxes are non-refundable.

Frequently Asked Questions

Typically 3-5 business days after we receive your item.

Sale items are eligible for exchange or store credit only.